Your teams are using AI,
so why can't you measure it?

You got the directive from leadership, evaluated and deployed the tools, and teams have started using them. Now the questions coming back aren't about the technology, they are about the value AI is actually producing.

Leadership wants to know if sales pipeline work is faster and operations errors are down. They want to know if revenues increased or costs decreased. You don't have a clean answer yet, because the habits, direction, and accountability to use the tools were not established. That's the gap Forjic closes.

76% of small and medium-sized businesses are using AI, but only 14% feel that they've fully integrated the tools. The organizations using the tools, but not redesigning their workflows to integrate them, stall when trying to measure the value. Goldman Sachs, 2026

The cause is almost always the same.

Technology isn't the blocker. Habits, direction, and accountability are.

Forjic works with:

  • IT leaders and Chief AI Officers at mid-market organizations
  • Teams that have AI tool licenses and no measured outcomes
  • Organizations looking to redesign sales, marketing, and operations processes with people-first AI adoption
Get Your Free AI Adopter Index

How We Engage

The path from licensed tools to the team capacity that gets your next priority done.

Every engagement starts with a free 45-minute AI Audit.

The right path forward depends on:

  • Diagnosing what is blocking progress
  • Mapping the direction to the most impactful outcome
  • Guidance to build confidence, not dependency

Step 01

Start here

Forjic AI Audit

Clarity on where your organization stands with people-first AI adoption.

You know AI is on leadership's radar, but you don't yet have a clear picture of what's working, what's stalling, or what to prioritize first.

  • A specific read on your organization's AI adoption — something true about your team, your tools, and your current state, not a generic benchmark
  • A clear recommendation: either the Readiness Assessment is the right next move, or you learn what needs to be true before it makes sense

Not a sales call. Always free.

Step 02

AI Readiness Assessment

Direction on where to focus first.

You're past the initial conversations. You need a prioritized view of your highest-value opportunity and something credible to bring to leadership.

  • Two focused sessions. One clear recommendation.
  • A clear view of which tools and workflows are actually moving the needle
  • The highest-impact workflow opportunity, ranked and prioritized
  • A credible roadmap to present to leadership

Step 03

AI Engagement Model

Guidance through the work that actually changes things.

You have a clear target and internal buy-in. You're ready to run a structured pilot and document what changes.

  • One workflow, one team, one named internal champion
  • 30/60/90-day checkpoints
  • Documented before-and-after outcomes tied to metrics leadership already tracks
  • A repeatable framework the internal champion can run independently

Ready to take the next step?

Not sure where to start? The AI Adopter Index takes about 5 minutes and gives you a clear picture of where your AI adoption is stalling.

Get Your Free AI Adopter IndexWork With Forjic

The Forjic AI Adopter Index · Free

Where does your organization stand on people-first AI adoption?

Five dimensions. About 5 minutes. A clear picture of where your AI adoption is working and where it isn't, and which dimension is most likely blocking progress.

Discuss your results at a free 45-minute Forjic AI Audit to receive a specific recommendation for your next steps.

Case Study

From deployment to measurable results.

Situation

A 1,500-person platform delivery organization deploying AI tools across teams with high expectations from leadership. Adoption was lagging and results were inconsistent. The tools were built and licensed. The habits, direction, and accountability to use them were not.

Action

Achieved people-first AI adoption with human-in-the-loop workflows, internal champions within the teams, and measurable accountability structures. The same stack, used differently.

Impact

30–40% efficiency gains across the teams that adopted the methodology. Results held after the engagement ended and beat initial estimates.

Jon DePalma as VP of Business Architecture, Epsilon (Prior to starting Forjic Technology)

Frequently Asked

Questions before we work together.

How is Forjic different from a typical AI consultant?
Most AI consultants sell deployment. Forjic starts with diagnosis and anchors every adoption to a single measurable outcome, because automating a broken process just makes it broken faster. Most diagnostics measure how well your team uses AI. The Forjic Readiness Index measures why your organization is not seeing return on investment and what is structurally blocking it.
How do I know if this is the right fit for me?
If you've deployed AI tools and teams are using them, but leadership is asking for outcomes you can't yet measure, the Readiness Assessment is designed for that moment. Two focused sessions, five dimensions scored, one prioritized recommendation. You leave with a clear picture of where your organization is stalling and what to address first, and a credible roadmap to present to leadership.
Do you work with our existing AI platform?
Yes. We work inside the platform your organization already has licensed, whether that is a productivity suite with built-in AI, a dedicated AI assistant, or a specialized tool. We don't recommend new licenses unless your current stack genuinely can't do what the work requires. Your existing investment, fully realized.
Who is Forjic the right fit for?
IT leadership and operations leaders at mid-sized organizations (50–2,500 employees) that have adopted AI tools but haven't measured workflow impact yet. Executive curiosity and at least one team willing to pilot makes the work go faster. If you're earlier in the journey, start with the free Forjic AI Audit. It ends with a specific recommendation for where to focus, and Jon can point you toward the right next step regardless of where you are.
What if I'm not ready for a full engagement?
Two options depending on where you are. The AI QuickStart is a nine-month engagement for solopreneurs and small business owners with an AI subscription that isn't working the way their business actually runs. The Fractional Chief AI Officer is for founder-led organizations that need ongoing AI strategy without a full-time hire. Both start with a free Forjic AI Audit.
How long does an engagement take?
The Readiness Assessment runs across two focused half-day sessions, leaving you with clarity and a clear path forward in days, not months. The full Engagement Model is a 90-day program from kickoff to documented results, building habits so AI works for your teams to spend more time in their most important work.
What if my team resists AI adoption?
Resistance is normal and almost always diagnosable. The Forjic Readiness Index scores Talent and Ownership as one of its five dimensions, so resistance is identified and mapped to root causes before any workflow work begins. The most common causes are unclear goals, no designated owner, and fear that AI replaces rather than supports. Each of those has a structured path through it.
Where is Forjic based?
Forjic Technology is based in the Boston metro area and works with small and medium-sized businesses across North America. Engagements are delivered remotely, with on-site sessions when valuable.

About

Jon DePalma

I saw the challenges big organizations had with adopting AI. Forjic is how I bring what I learned to small and medium-sized businesses.

Before founding Forjic, I led adoption and delivery initiatives as VP of Business Architecture at Epsilon, working across CRM, marketing technology, and loyalty platforms. The hard part was never the tools. It was changing how teams worked around them: building habits, creating direction across functions, and building accountability that made results stick after the kickoff energy faded.

The lesson that didn't fit in any vendor's slide deck: the technology ends up easier than leading the change.

I founded Forjic to give small and medium-sized businesses access to the same experience that shaped how enterprise organizations get AI adoption right, at a price point that makes it accessible, with a methodology structured to build capability rather than dependency.

Technology isn't the blocker. Habits, direction, and accountability are.

Work With Forjic[email protected]

Work With Forjic

Not sure which step is right for you? Start with the free AI Adopter Index.

Five dimensions. About 5 minutes. A clear picture of where your AI adoption is working and where it isn't, and which dimension is most likely blocking progress.
Discuss your results at a free 45-minute Forjic AI Audit to receive a specific recommendation for your next steps.

Get Your Free AI Adopter IndexBook a Forjic AI Audit

Have a question about your specific situation or a different engagement need? Email Jon directly:

[email protected]1-781-426-8998

Forjic is based in the Boston metro area and works with organizations across North America.
Engagements are delivered remotely, with on-site sessions when valuable.